When you purchase and pay for a book your payment will be on hold and will not be taken until your book is ready to be despatched.
Due to some of our stock being in the shop there is a small chance that a shop customer might have moved a book to a new location which, in a big shop, can make it difficult to find or even bought the book you have ordered in the shop before we have had time to remove it from our website. You will always receive an email updating the status of your order.
Orders will be despatched usually within 24 hours of completion of your order Monday – Friday.
Orders placed on a Friday will be despatched on the following Monday.
UK – £3 per order (Large sets of books may incur additional charges).
International – £8.50 per book ordered
Heavier books destined to locations out-with the European Union may incur additional postage fees.
These charges are not automatically applied.
We would email to get your agreement that you would be happy for your order to go ahead with additional postage fees.
Returns are accepted if the condition of the book is not as described on the website.
A returns authorisation must be obtained before returning any books. Please email to request this.
Any books must be returned within seven days in the same condition as they were despatched, without having been read or copied in any form.
A refund will be issued once the authorised book has been received.